Members Login Register With Us

Delivering Effective on-going Performance Management

What is Performance Management?

  • The principle elements of Performance Management.
  • Defining performance.
  • Encouraging performance.
  • Reviewing and controlling performance.

Why don't People Perform?

  • Whats in it for me?
  • Why its of benefit.
  • What is it based on (evidence)?
  • How to do it - measures.
  • Future benefits.

Designing a Performance Management Process.

  • Setting SMART KPI's both hard and soft.
  • What motivates people
  • Business objectives aligned with personal aspirations.
  • Identifying competencies that deliver the company values and behaviours.

Holding Performance Review Meetings.

  • Successful meeting criteria.
  • Effective listening.
  • The rules of feedback.